Pickup confirmed. ETA on time. POD in hand.
Closare calls the pickup contact, confirms availability, coordinates with the transporter, updates the recipient, chases delivery documents, and escalates delays — across the whole transport chain.
Pickup confirmation
Coordinates the pickup — without phone tag.
Every pickup needs three calls: site contact, transporter, recipient. Closare runs them in parallel, confirms availability, and locks the window — so dispatch isn't bouncing between voicemails.
- Confirms pickup windows with the site contact
- Updates the recipient with live ETA
- Captures access notes, gate codes, contact numbers automatically
Dispatch board
Pickups, deliveries, exceptions — all visible.
Closare runs the transport queue with the dispatcher — chasing carrier confirmations, updating recipients, escalating delays the moment they slip — so the board reflects reality.
- Chases carrier and customer follow-ups in parallel
- Pushes ETA updates as the driver's location changes
- Escalates delays and failed pickups before they cascade
Pickup & delivery timeline
Pickups, transit, deliveries — in a single view.
Closare keeps every party in sync — pickup, transit, delivery, POD — so the dispatcher sees a clean timeline instead of stitching together WhatsApp messages.
- Sends ETA updates to recipients as the driver moves
- Confirms delivery, captures POD photos and signatures
- Handles exceptions — failed pickup, missing keys, wrong address
What Closare handles
The transport phone chain — automated.
Eight things Closare does for vehicle transport teams — across pickup, transit and delivery.
Pickup scheduling
Confirms pickup windows with the site contact in their language.
Delivery coordination
Coordinates with carriers and recipients across the route.
Carrier/customer follow-ups
Chases carrier confirmations and customer responses in parallel.
ETA updates
Sends live ETA updates as the driver's location changes.
Failed pickup handling
Captures the reason, rebooks the window, notifies the customer.
Document chasing
Chases the paperwork — CMR, contracts, condition reports — until uploaded.
Proof-of-delivery collection
Captures POD photos and e-signatures at delivery.
Exception management
Escalates delays, missing keys, wrong addresses — to a human dispatcher.
Example
For vehicle transport teams, Closare can call the pickup contact, confirm availability, coordinate with the transporter, update the recipient, chase delivery documents, and escalate delays.
Pickups locked. Deliveries on time.
30 minutes with us. Bring last week's pickup chain — we'll show you what Closare would have closed.