AI workers for real-world operations.
Closare resolves operational exceptions end-to-end — chasing carriers, collecting ETAs, dispatching help and gathering documents — across phone, WhatsApp, email and SMS. 24/7, in any language.
Shipment #SH-4192 — delayed at port
Case opened automatically
Called the carrier
▍
WhatsApp to driver
Queued
Collected POD
Queued
Emailed consignee
Queued
AI worker is handling this case…
0/4 steps
The problem
Operations don't break on the plan. They break on the exceptions.
Every delayed shipment, broken-down truck, missing document and frustrated customer becomes a phone call someone on your team has to make — and the calls never stop.
Exceptions never clock off
Delays, breakdowns and missed pickups arrive around the clock. Your team only works business hours.
Coordination is manual
Every status update is another call placed, another carrier chased, another email written by hand.
Channels are fragmented
Drivers live on WhatsApp, carriers want a call, customers send email. Someone has to juggle all of it.
Headcount is the only lever
More volume means more people on phones. The work scales linearly — your margins don't.
What Closare does
AI workers that do the work — not just talk about it.
Closare's AI workers act on your operations the way your best coordinators do — only at any hour, in any language, across every channel at once.
Collect ETAs & status
Proactively reach carriers and drivers to pull live ETAs, confirm pickups and flag slippage before it hurts.
Chase carriers & confirm
Place the follow-up calls and messages — confirming appointments, capacity and bookings without a human in the loop.
Dispatch & coordinate
Source and brief tow trucks, service providers and replacement carriers, then keep every party in sync.
Collect documents
Request, chase and capture PODs, paperwork and photos — then file them against the right case automatically.
Handle inbound & outbound
Answer the phone, return the call, send the WhatsApp — natural voice and messaging across every contact.
Escalate when it matters
Work autonomously by default, with clear hand-offs and approvals the moment a human judgment call is needed.
Cases & workflows
Every issue becomes a case — and a workflow resolves it.
The moment something goes wrong, Closare opens a case and runs the right workflow. AI workers move it forward step by step, closing tickets as the work gets done — while you watch it resolve in real time.
- Cases open automatically from any channel
- Workflows route the right AI worker to each step
- Tickets close themselves as the work completes
Case · Shipment #SH-4192
Delayed at port
- ETA confirmed with carrierAI worker
- Customer notified of new deliveryAI worker
- POD collected & filedAI worker
Every channel
Wherever the work actually happens.
AI workers reach everyone involved on the channel that gets a response — and connect to the dispatch, TMS and ERP systems your operation already runs on.
Voice
Inbound & outbound calls
Rich two-way messaging
SMS
Fast confirmations
Threads, docs & follow-ups
Plugs into your TMS, dispatch and ERP — Closare acts on the systems you already use.
Cowork
Your team and the agents, on one desk.
Closare's AI workers don't run in a black box. They share the case thread with your team — so you can approve, steer or step in exactly where it matters, and let them run everywhere else.
Approve
Sign off on the calls, sends and dispatches that need your call — in a single tap, inline on the thread.
Steer
Drop a note mid-case and the worker adjusts on its next step. No restart, no re-briefing.
Step in
Take the wheel on any thread, then hand it back. Same context, full history, nothing reloaded.
Full audit
Every message, tool call and decision is logged — nothing your AI does is a black box.
Use cases
Built around the exceptions.
Transportation runs on delays, dispatch, coordination and documentation. Closare maps to the workflows that actually consume your team's day.
Freight Forwarding
Keep shipments moving without a human chasing every update.
- ETA collection & tracking
- Carrier communication
- Appointment scheduling
- Document & POD collection
- Exception management
Roadside Assistance
Coordinate incidents end-to-end, from breakdown to resolution.
- Breakdown intake & triage
- Tow dispatch
- Provider coordination
- Live customer updates
- Replacement vehicle sourcing
Fleet Operations
Keep vehicles and drivers running without operational drag.
- Maintenance coordination
- Breakdown management
- Vehicle replacement
- Driver communication
Automotive
Where Closare started — now one use case, not the whole company.
- Appointment booking
- Service coordination
- Quote follow-up
- Customer communication
The Closare Ecosystem
Not one tool. A whole platform.
Closare is an ecosystem of tools that work as one — observability to see the work, orchestration to design it, and cowork to run it alongside your team.
See everything, live
Every call, message and decision in one operations feed — metrics, transcripts and full audit trails, so nothing your AI does is a black box.
Design how work runs
Compose autonomous workers from skills, tools and hand-offs — flows that carry a case from open to resolved across phone, email and chat.
Work side by side
Your team and the agents operate from the same desk. Approve, steer and step in wherever it matters — a true human-in-the-loop.
Integrations & extensibility
Plugs into your stack. Open by design.
Closare runs on top of the systems and models you already use — 2,000+ ready-made integrations, custom connectors, MCP servers and any LLM you choose. And you're not left alone: we work as your forward-deployed engineering team, mapping your processes and onboarding you onto the platform.
2,000+ integrations
Over 2,000 ready-made connectors for the apps you already run — plus custom integrations for your TMS, dispatch, ERP and in-house tools. If it has an API, Closare can read from it and act on it.
Bring your own MCP servers
Closare speaks the Model Context Protocol natively. Plug in any MCP server and its tools and data sources are instantly available to your AI workers.
LLM-agnostic
Never locked to one model. Run each agent on the best LLM for the job and swap providers as the frontier moves — no rebuild, no re-platforming.
We deploy with you, not at you.
Closare works like a forward-deployed engineering team. Before any agent goes live, we sit down with your operators, map your processes end-to-end and translate them into workflows — then onboard your team onto the platform and keep iterating with you.
- Process mapping with your operators
- Integrations & workflows configured for you
- Hands-on onboarding of your team
FAQ
Questions, answered.
No. Voice is one of several channels Closare uses. Closare is an operations desk — it resolves operational cases end-to-end across phone, WhatsApp, SMS and email, rather than only answering calls.
Put an AI workforce on your operations
See how Closare resolves your operational cases across phone, WhatsApp, email and SMS — 24/7.