The workshop front desk, on autopilot.
Closare picks up the call the third time it rings, answers "is my car ready?", books service visits, chases approvals, and reschedules — without pulling a technician out of the bay.
Repetitive calls, handled
"Is my car ready?" — handled.
The questions that tie up your service desk every morning — Closare answers them in seconds, pulled live from the workshop system, in any language the customer speaks.
- Reads live workshop status — no checking with the mechanic
- Books, confirms and reschedules from the same conversation
- Escalates technical or sensitive cases to a human cleanly
Service queue
Approvals, reminders and reschedules — without phone tag.
Closare runs the queue alongside your service advisors — chasing approvals on quotes, reminding customers about overdue inspections, and rebooking the no-shows.
- Chases customer approvals on workshop quotes by SMS
- Reminds customers of overdue inspections and seasonal service
- Reschedules no-shows without ever pulling an advisor off the floor
Workshop calendar
Books visits straight from the bay calendar.
Closare reads the workshop schedule, fits each visit to the right bay and the right technician, and confirms with the customer by SMS — keeping the workshop full without overbooking it.
- Reads bay-level availability — no double-booked lifts
- Reminds customers the day before — fewer no-shows
- Holds urgent slots open for diagnosis and tow-ins
What Closare handles
Every repetitive call, answered.
Seven things Closare does for service centers — the calls your team shouldn't be on, and the follow-ups they never have time for.
Service appointment booking
Books service slots straight from the workshop calendar, matched to the right bay.
Repair status questions
Answers "is my car ready?" instantly from your live workshop system.
Customer reminders
SMS and email reminders for upcoming visits, overdue inspections, seasonal service.
Approval chasing
Chases customer sign-off on workshop quotes — quietly, until they reply.
Rescheduling
Reschedules without pulling an advisor off the floor — and refills the slot.
Missed call handling
Calls back every missed call within seconds, in the customer's language.
Post-service follow-up
Checks in after pickup, captures feedback, and rebooks the next visit when due.
Example
For a service center, Closare can handle repetitive calls like "is my car ready?", "can I book a service?", or "I need to reschedule," while escalating technical or sensitive cases to the team.
A workshop that answers — even when no one's at the desk.
30 minutes with us. Bring your last week's missed-call log — we'll show you what Closare would have closed.