Your drivers' first call — answered.
Closare picks up driver calls, captures damage reports with photos, books workshop visits, organizes replacement vehicles, and keeps the fleet manager in the loop — without ever being the bottleneck.
Driver line
A driver call that becomes a ticket, automatically.
When a driver calls in a damage, Closare runs the same intake every time — location, photos, severity, replacement need — then opens the ticket, books the workshop, and notifies the fleet manager.
- Captures damage with photos, location and severity tags
- Triggers replacement vehicle requests when the driver needs one
- Notifies the fleet manager — without becoming a phone-tag chain
Fleet board
Driver requests, organized — not phone-tag.
Closare turns driver phone calls and WhatsApp messages into clean tickets — service requests, damage reports, replacement vehicle requests — and routes each one to the right workshop or branch.
- Coordinates workshop visits across your service partner network
- Tracks every open vehicle issue with status and ETA
- Sends recurring follow-ups so nothing rots in a driver's WhatsApp
Workshop coordination
Workshop slots, replacement vehicles, follow-ups.
Closare slots every vehicle into the right workshop, books the replacement when needed, and chases the driver until the keys are returned — fleet utilization stays high without the manager living in WhatsApp.
- Books service across multiple workshop partners by region
- Triggers replacement vehicle requests against the right contract
- Closes the loop when the vehicle is back on the road
What Closare handles
Drivers handled, fleet manager unblocked.
Seven things Closare does for fleet operators — driver-facing, workshop-facing, and internally.
Driver support
Picks up driver calls 24/7 — service requests, paperwork questions, replacement needs.
Damage reports
Captures damage with photos, severity tags and location — straight into a ticket.
Service coordination
Books workshop visits across your service partner network and tracks status.
Replacement vehicle requests
Triggers replacements against the right contract or policy.
Recurring follow-ups
Chases drivers until paperwork is signed, keys returned, photos uploaded.
Vehicle availability questions
Answers driver and dispatcher questions about which vehicles are free, where, when.
Internal task routing
Routes tasks to the right workshop, branch or fleet manager — with full context.
Example
For a fleet operator, Closare can handle driver requests, collect damage details, coordinate a workshop visit, notify the fleet manager, and keep the driver updated.
Drivers moving. Fleet manager focused.
30 minutes with us. Bring last month's WhatsApp threads with your drivers — we'll show you what Closare would have closed.