Every booking, every extension — answered.
Closare picks up booking questions, processes extensions on the spot, follows up on late returns, captures damage, and routes urgent cases to the closest branch — across every channel and language.
Live booking line
An extension, finished on the call.
When a renter calls to extend, Closare loads the contract, checks fleet availability, calculates the fee, and sends the updated agreement for signature — without anyone at the desk lifting a finger.
- Loads the live contract and checks fleet availability instantly
- Calculates the extension fee against the right pricing tier
- Sends the updated contract for signature in seconds
Branch coordination
Late returns, damage intakes — every branch on the same page.
Closare runs the queue for every branch — chasing late returns, capturing damage reports with photos, routing replacement vehicle requests to the closest available branch.
- Chases late returns by SMS, email and call — until they reply
- Captures damage with photos, severity, location
- Routes urgent cases to the right branch with full context
Pickups & returns
Pickups and returns across every branch.
Closare reads each branch's calendar, books pickups and returns into the right slot, and sends a reminder the day before — so the queue at the desk stays manageable.
- Books pickups and returns by branch and vehicle class
- Reminds renters the day before — fewer no-shows
- Flags overlapping pickups before they cause a desk pile-up
What Closare handles
Every booking, every branch — covered.
Seven things Closare does for car rental companies — across every branch and every channel.
Booking questions
Answers availability, pricing, terms and pickup questions instantly.
Late returns
Chases overdue returns by SMS and call until the vehicle is back.
Rental extensions
Processes extensions on the call — fee, contract, signature.
Damage intake
Captures damage with photos and severity tags straight into a ticket.
Branch coordination
Routes cases to the closest branch with full context attached.
Replacement vehicles
Triggers replacements against the active contract and the right branch.
Customer reminders
Pickup, return, payment and extension reminders — across SMS and email.
Example
For a rental company, Closare can process extension requests, follow up on late returns, collect damage information, and route urgent cases to the branch.
A rental desk that never queues.
30 minutes with us. Bring a sample week of branch calls — we'll show you what Closare would have handled.