Solutions · Fleet operators
Waiting time is charged by nearly every carrier and collected by fewer than half, because the time cannot be proven. Closare proves it from your own telematics, then raises and chases the charge.
01 The problem it addresses
Across the industry, the overwhelming majority of carriers have detention terms in their contracts, and fewer than half collect on them. The gap is not the rate. It is a defensible record of when the vehicle arrived and when it left.
02Modules
Detects arrival and departure at the ramp from telematics, compares it with the free waiting time in the order, assembles the evidence pack, raises the charge and chases it.
One live picture per vehicle and per load: position, remaining driving time, dwell at a facility, ETA risk against the delivery window, unplanned stops, fuel and toll anomalies. Signal detects; Desk notifies the client, rebooks the ramp window, alerts the dispatcher, or opens a case.
03The evidence pack
Arrival and departure from telematics, the free time the order actually granted, the rate from that client's card, and the arithmetic in between. Assembled at detection, not reconstructed a month later.
Raise detention charge · 2h 10m
PL 4821/26 · Kaufland DC Rawa · 16 Sep
Interface shown with illustrative data.
04 Second order effect
Empty running below 20% is becoming a standard target across European fleets. Telematics and better assignment improve it without new capital.
05What it connects to
Detention needs two timestamps and a contract. We take whichever path your telematics and TMS support to get them.
| Path | When it applies | What it needs from you |
|---|---|---|
| API | The TMS, WMS or telematics exposes one | Credentials and scope |
| Scheduled export | Any system that can email or drop a report | A daily report to a dedicated mailbox |
| File exchange | CSV or XML import and export | A folder or SFTP |
| Mail intake | Orders and documents arriving by email | A shared mailbox |
| Government interfaces | Invoices via KSeF, later eFTI | A token for your tax ID |
| Messaging | Drivers and subcontractors | WhatsApp Business, SMS |
| Interface automation | Systems with no API, as a last resort | Your own environment and credentials, authorised in writing |
06How it is measured
07Start a conversation
An operational audit reads your telematics and your orders, and quantifies uncollected detention over the last twelve months. You keep the finding either way.
Your systems. Your constraints.
A clear starting point.